Orthodontists Rick Ellingsen, DDS, & Diane Paxton, DDS 12109 E. Broadway Ave. Building B Spokane, WA 99206 Phone: (509) 926-0570 Fax: (509) 921-9163

Your First Visit We are always excited about meeting new patients during their first visit to our office. Your initial appointment will consist of a thorough examination and a discussion of potential treatment options. This important 60-minute visit will give us insight into your orthodontic needs. We know your time is valuable, so to expedite treatment, we may also reserve time following the exam for diagnostic records. The records include x-rays, photos, and impressions for study models, and are necessary for developing the appropriate treatment plan. This additional appointment will last approximately 30 minutes. During the initial examination for each patient, we will address the following questions that cover the basics of orthodontic treatment. We encourage you to ask questions as well. Is there a condition that orthodontics can address? Is treatment needed now, or should treatment be delayed until appropriate growth, tooth eruption, or other factors have occurred? What treatment procedures will be used to correct the problem? Do any permanent teeth need to be removed? How long will treatment take? How much will it cost? What are my payment options? While we can often answer these general questions about treatment during the initial examination, we may need to schedule an additional consultation to address specific areas after careful analysis of the diagnostic records. We feel it is important to analyze each patient's specific needs, because in-depth planning leads to superior results and higher patient satisfaction. We insist that our patients leave the office with a clear understanding of their specific needs, what the treatment will consist of, and how long it will take. Also, we will answer any additional questions. Regular Appointments The appointment when you get your appliances (braces, expanders, etc.) usually takes from one to two hours. You'll then see us at regular intervals 4 to 8 weeks apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours are Monday, Wednesday and Thursday from 7:00am to 4:00pm and Tuesday from 8:00am to 5:00pm. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us 48 hours prior to your appointment. Cancel only if it is an emergency. It may be difficult to reschedule at your preferred time since most appointments are made 4 to 8 weeks in advance. Patient Form You can conveniently fill out our health history form online. Click here to go to the form. Financial Options It is our mission to provide you with affordable, high quality treatment that fits your budget! We offer a variety of payment options to meet your needs. Please ask us about financing options, credit card payments, and bank drafts. We thoroughly explain your options so that we can accommodate your needs. Insurance If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims. To help us with your insurance filing, please complete the insurance questions on our questionnaire. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially-responsible party is accountable for all charges. Back to top